2 The activities of an organisation have to be managed and co-ordinated to ensure that its objective

2 The activities of an organisation have to be managed and co-ordinated to ensure that its objectives are met. The organisation’s structure is designed to support this.

Required:

(a) What is meant by the term ‘organisational structure,’ often shown as an organisation chart? (5 marks)

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(b) Explain Mintzberg’s five organisational components. (10 marks)

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3 Organisations need to recruit new employees. An important step in the process is the selection interview.

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(b) Explain the advantages and the disadvantages of:

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(ii) the panel interview with more than one interviewer. (5 marks)

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4 All organisations require trained employees. However, training can take many forms, some of which are internal to the organisation.

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(b) Coaching. (3 marks)

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