2 The activities of an organisation have to be managed and co-ordinated to ensure that its objectives are met. The organisation’s structure is designed to support this.

(b) Explain Mintzberg’s five organisational components. (10 marks)

3 Organisations need to recruit new employees. An important step in the process is the selection interview.

(b) Explain the advantages and the disadvantages of:

(ii) the panel interview with more than one interviewer. (5 marks)

4 All organisations require trained employees. However, training can take many forms, some of which are internal to the organisation.