4 A properly conducted appraisal interview is fundamental in ensuring the success of an organisation

4 A properly conducted appraisal interview is fundamental in ensuring the success of an organisation’s performance

appraisal system.

Required:

(a) Describe three approaches to conducting the appraisal interview. (5 marks)

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(b) Describe five main barriers to an effective appraisal interview. (10 marks)

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5 All managers need to understand the importance of motivation in the workplace.

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(b) Explain what is meant by McGregor’s

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(ii) Theory Y. (5 marks)

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6 Communication is important for all organisations and requires an understanding of communication flows and channels.

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(ii) Upwards; (3 marks)

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