(ii) how effective delegation might be achieved; (6 marks)

(iii) problems with delegation; (4 marks)

(iv) how these problems might be overcome. (4 marks)

2 The activities of an organisation have to be managed and co-ordinated to ensure that its objectives are met. The organisation’s structure is designed to support this.

(b) Explain Mintzberg’s five organisational components. (10 marks)

3 Organisations need to recruit new employees. An important step in the process is the selection interview.