(c) Briefly describe five factors to be taken into account when deciding whether to use recruitment consultants.(5 marks)

4 A properly conducted appraisal interview is fundamental in ensuring the success of an organisation’s performance

(b) Describe five main barriers to an effective appraisal interview. (10 marks)

5 All managers need to understand the importance of motivation in the workplace.

(b) Explain what is meant by McGregor’s

(ii) Theory Y. (5 marks)